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Terms and Conditions
Effective Date: [12/24/24]
Welcome to Natasha Monique LLC. By accessing or using our credit repair, business financing, and funding services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Services Provided
Natasha Monique LLC offers the following services:
• Credit repair services to assist individuals in improving their credit profiles.
• Business financing and funding services to help businesses secure financial resources.
• Consultations and advice related to personal credit and business growth strategies.
2. Eligibility
• You must be at least 18 years old to use our services.
• You agree to provide accurate, current, and complete information during the registration process and while using our services.
• Services are available to U.S. residents only.
3. No Guarantees
While we strive to provide the best outcomes for our clients, Natasha Monique LLC does not guarantee specific results, including credit score increases or funding approvals. Outcomes depend on various factors, including your credit history and lender requirements.
4. Client Responsibilities
• Honest Information: Clients must provide truthful and complete information. Providing false information may result in termination of services.
• Timely Payments: All fees and payments must be made on time. Failure to pay may result in suspension of services.
• Cooperation: Clients must actively participate by providing requested documents and responding promptly to communication.
5. Fees and Payment
• Fees for services will be discussed during the consultation and outlined in the client agreement.
• Payments can be made via [list payment methods].
• Refunds will only be issued in accordance with our Refund Policy.
6. Confidentiality and Data Protection
Natasha Monique LLC values your privacy. We will not share your personal or financial information with third parties without your consent, except as required by law.
7. Termination of Services
• Either party may terminate the agreement at any time with written notice.
• If services are terminated, any fees already paid are non-refundable unless otherwise stated in the Refund Policy.
8. Limitation of Liability
• Natasha Monique LLC shall not be held liable for any direct, indirect, or incidental damages arising from the use of our services.
• We are not responsible for the decisions of lenders, credit bureaus, or other financial institutions.
9. Dispute Resolution
In the event of a dispute, both parties agree to resolve the issue through mediation or arbitration before pursuing legal action.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia.
11. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting.
12. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
Natasha Monique LLC
Email: [natashamoniquellc@gmail.com]
Phone: [470-631-7505]
Address: 582 Roberts Drive, Riverdale, GA 30274
Return and Refund Policy
Effective Date: [12/24/24]
At Natasha Monique LLC, we are committed to providing high-quality credit repair and business funding services. Please review our Return and Refund Policy to understand the terms under which refunds may be granted.
1. General Policy
Due to the nature of our services, which include credit repair and business financing consultation, we do not offer returns on services already rendered. Refunds will only be considered under specific circumstances as outlined below.
2. Refund Eligibility
Refunds may be granted under the following conditions:
• Credit Repair Services: If no work has been performed on your case within 14 business days from the payment date, you may request a refund for that month’s fees.
• Business Financing Services: Refunds will be issued only if services have not been initiated (e.g., no applications have been submitted or funding consultations provided).
• Service Not Delivered: If we fail to provide the agreed-upon service within the specified timeline and you have complied with all client responsibilities, a partial or full refund may be considered.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
• You fail to provide required documentation or respond to communication in a timely manner.
• Services have already been rendered, including dispute letters submitted, consultations provided, or funding processes initiated.
• Your desired outcome (e.g., specific credit score improvement or funding approval) is not achieved due to factors outside our control.
• Cancellation of the service agreement after work has already begun.
4. Refund Request Process
To request a refund, follow these steps:
1. Email [Insert Email Address] with your full name, contact information, and a detailed explanation of your refund request.
2. Allow up to 10 business days for us to review your request and respond.
3. If approved, refunds will be processed within 7 business days to the original payment method.
5. Chargebacks and Disputes
We encourage clients to contact us directly to resolve any issues before initiating chargebacks or disputes with their financial institutions. Unwarranted chargebacks may result in the termination of services and legal action to recover costs.
6. Contact Information
If you have any questions or concerns about this policy, please contact us:
Natasha Monique LLC
Email: [natashamoniquellc@gmail.com]
Phone: [470-631-7505]
Address: 582 Roberts Drive, Riverdale, GA 30274
Copyright © 2024 NATASHA MONIQUE LLC - All Rights Reserved.
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